Customs duties and taxes within the European Union
No additional taxes or customs duties are charged for articles that are shipped within the European Union. The articles’ prices and shipping costs include VAT and are thus listed as gross prices.
The following countries are members of the European Union: Germany, Austria, Great Britain, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, The Czech, Republic, Hungary, Cyprus (southern part)
Customs duties and taxes for non-EU countries
As soon as the articles arrive at the destination, sales tax on imports as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our logistics partner carrier company. By submitting your order you undertake to guarantee the import of the respective articles by paying and/or delivering the necessary information. Please be aware that import regulations vary from country to country. Please note that shipping costs will not be refunded.
In case of any queries on the amount of taxes and fees that are to be paid, please contact our customer care team at: firstname.lastname@example.org. Please note that information is delivered without liability. For binding information, please contact the customs office in charge before submitting your order.
Please note that customs duties, sales tax on imports as well as handling costs that were charged to the recipient by the carrier company by order of the customs office, cannot be refunded by Rhea Costa even in case the articles should be returned.
Rhea Costa provides international free shipping except for local taxes and delivery custom duties in non EU countries.
Please be aware that returns are not free of charge.
No pick up of the order will be considered as a full return.
- EU and NON EU returns fee is 65 Euro per item
- US & the rest of the world is 105 Dollars per item
- Romania returns are free.
This fee will be deducted from your account at the time of refund.
|ROMANIA||1-3 WORKING DAYS||FREE||FREE|
|EUROPEAN UNION||1-3 WORKING DAYS||FREE||65 EURO per item|
|EUROPE||3-5 WORKING DAYS||FREE||65 EURO per item|
|REST OF THE WORLD||3-7 WORKING DAYS||FREE||105 USD per item|
When placing the order, please let us know the delivery address, between what hours and what phone number you will be available at to receive the delivery. Once the package is dispatched, we won't be able to intervene. When you come into the possession of the parcel, it is your duty to check the box for any damage. Once you sign for it, the insurance will be lost.
We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
Additionally carrier costs may appear if you delay/deny to pay your local or customs fees, these costs will also be deducted from your account at the time of refund.
Please keep in mind that all taxes and customs included in the price of the product are only covering the package from the moment it leaves our warehouse and reaches the customs on our territory. For information on taxes and customs in your country, please check the details with the carrier company in your state.